Law Enforcement Request & Subpoena Compliance Policy
Last Modified: 6/24/15
If you are seeking the identity or account information of a subscriber in connection with a civil matter (or criminal matter if you are a member of the law enforcement community) you may transmit your request or valid subpoena via fax, certified mail, tracked commercial carrier delivery, or personal delivery:
Walters Law Group
ATTN: Lawrence G. Walters, Esq.
195 W Pine Avenue
Longwood, FL 32750
We reserve the right to request a copy of the complaint and any supporting documentation that demonstrates how the information requested is related to the pending litigation and the underlying subpoena. Nothing contained herein shall constitute a waiver of service of process or consent to jurisdiction by the courts outside of the State of California. Please do not send customer service requests, account cancellations, or unrelated documents to the above contact.
Response Time and Notification. Upon the receipt of a valid civil subpoena, we will promptly notify the user or Advertiser whose information is sought. The user or Advertiser will then have a reasonable time under the circumstances to take further action. Unless extraordinary circumstances or legal mandate dictate otherwise, we will not immediately produce the customer information sought by the subpoena. Response time associated with criminal subpoenas or warrants will be dictated by the circumstances and applicable law.
Fees for Compliance. We reserve the right to charge an administration fee to the customer by charging the payment method the customer has on file with us prior to the production of the subpoenaed information. Alternatively, we may issue an invoice to you. If so, payment must be made within thirty days from the date of receipt of the invoice.
Company’s subpoena compliance fees are as follows:
Technical Research - $150.00/hour
Mailing costs - as billed
Material Costs such as Discs, Hard drives, etc. – actual cost
Copies - $0.25/page
Other Costs - Rate determined as incurred.
Production of Stored Communications and Account Information.
Company will not release the content of a user or ertiser’s
stored communications, messages, etc., except in rare circumstances
and only in accordance with our Terms of
and applicable law including the Stored Wire and Electronic
Communications Act 18 U.S.C.§ 2701 et seq. In
appropriate circumstances, we may release subscriber identifying
This document prepared by . © 2015. All rights reserved.